_Wearereasonablepeople (warp)
For the "Homecare" project, my team and I were asked by WARP to design a smart home management system. The goal was clear: create a user-friendly way for families to manage their electricity, water, and gas costs in one integrated system. I was responsible for the heart of the application: the Dashboard.
Because this project was highly visual, I spent my time prototyping and testing to find the best layout. The dashboard had to give users a quick overview of their energy consumption and easy access to lighting, security, and temperature settings.
My process followed three main steps:
Not every project starts perfectly. In the beginning, our team collaboration felt a bit "stiff" (or stroef in Dutch) because we didn't know each other well. We were all working on our own islands.
I decided to help change the vibe. We did a "names round" to get to know each other and started communicating more openly about our progress. By the end, we were checking each other’s prototypes in Figma to ensure the whole system felt like one product. My teammates even mentioned they appreciated how I kept track of tasks and helped everyone stay on schedule.
This project taught me the power of iteration. By creating multiple wireframes and testing them early, I could make design choices based on facts rather than just "feeling". It also showed me that a design is only as strong as the team behind it. When we started helping each other, the quality of our individual screens—and my dashboard—improved significantly.
In this project, I took on the role of User Researcher. My main focus was to dive deep into the needs of the children. I wanted to understand their emotions and translate those insights into a product that actually works. While I also helped with the technical parts, my real strength was in empathy and research.
The Hybrid World project revolves around multi- and interdisciplinary collaboration and addressing a societal challenge within the smart and social city, commissioned by the City of Rotterdam. The City of Rotterdam is currently working on a digital twin, a digital copy of the physical city, which is not yet widely accessible to citizens, businesses, and other stakeholders.
The Gempoint project focuses on the development of the virtual assistant Gem, which is used by the City of Rotterdam to provide residents with low-threshold support for municipal processes. Our team’s challenge was to explore how Gem could be made more inclusive for different target groups. We specifically focused on young people aged 17 to 25 with autism, as they often face obstacles in interacting with the city and few solutions had been developed for them so far.